Refund Policy
Refund Policy – SmartEduClass
At SmartEduClass.online, we want every learner to feel confident and satisfied with their learning journey. Since we provide digital courses, training materials, and online resources, our refund policy is designed to be fair and transparent.
📌 1. No Refund on Digital Products
All our courses and learning materials are delivered digitally. Once a course is purchased and access is granted, we do not offer refunds, cancellations, or exchanges under any circumstances.
📌 2. Exceptions for Technical Issues
If you face a technical problem (such as not being able to access your course due to a system error), please contact us at Info@smarteduclass.online within 48 hours of purchase.
Our support team will verify the issue and either:
Restore your access, or
Provide an alternative solution
📌 3. Duplicate Payments
If you are charged twice by mistake for the same course, please contact us with your payment details. After verification, we will issue a refund for the duplicate transaction.
📌 4. Contact for Support
For any questions or concerns about this policy, reach us at:
📧 Info@smarteduclass.online